Frequently Asked Questions

Find answers to common questions about QA Guardian

Have questions about how QA Guardian works? Our FAQ section covers everything from platform basics to test maintenance, team communication, and more. If you can't find what you're looking for, reach out to our team at support@qaguardian.com.

Platform & Service

Communication & Support

Test Coverage & Maintenance

Team Management

Pricing & Plans

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Frequently Asked Questions

Platform & Service

Is QA Guardian a platform or a service?

What do you need from my team to get started?

Can you integrate tests into my CI/CD pipeline?

Can I run tests on every commit?

Communication & Support

How does QA Guardian communicate with my team?

How does QA Guardian report bugs?

What are QA Guardian's hours of operation?

How can I meet with QA Guardian?

Test Coverage & Maintenance

How do I request test coverage for new features?

How long does it take to run my test flow?

What if my UI changes - do you update the tests?

How do you handle flaky tests?

What happens if a test flakes?

How fast do tests run?

Can I test multiple user roles in one Flow?

Team Management

What do I do when someone new joins my team?

Can I request coverage proactively?

Pricing & Plans

Why don't you charge per test?

What is a "Flow"?

What if my test flow exceeds the limits?

Can I upgrade or switch between plans?

Do I own my Playwright tests?

Do I really own the code?

Why not just hire a contractor hourly?

What if I have very simple tests (e.g., 3 different logins)?

Do you offer annual contracts?

What if I am dissatisfied with the service?

Still have questions?